Frequently Asked Questions

What is MyJustDial?

MyJustDial is a community-driven platform that connects trusted drivers and travelers to share rides, reducing costs and environmental impact while fostering local connections.

Is MyJustDial free to use?

Yes, basic features are free with limited usage. Additional benefits may be available through optional subscriptions or contributions.

How do I get started?

Visit the Home page to search for rides, or log in and go to Post to offer a ride.

How do I find a ride?

Enter your starting location, destination, and date on the Home page. Use the "Any" option for flexibility and browse available movements.

Can I contact the driver?

Yes, log in to chat or contact the provider via phone/SMS if their contact is public. Click on a ride listing for details.

What if my ride is canceled?

Contact the provider directly or reach out to our support team at puspendu.biswas82@gmail.com for assistance.

How do I post a movement?

Log in, go to the Post page, and enter your trip details, including locations, date, and time.

Can I set recurring trips?

Yes, when posting a movement, you can specify repeat days to offer regular rides.

What if a rider doesn’t show up?

Notify our support team at puspendu.biswas82@gmail.com, and we’ll assist you.

How does MyJustDial ensure safety?

We offer user verification, a rating system, and secure communication. Learn more on our Safety page.

What should I do if I feel unsafe?

Stop the interaction, notify a friend, and report the issue to our support team at puspendu.biswas82@gmail.com.

How can I contact support?

Email us at puspendu.biswas82@gmail.com or visit our Contact page.