Safety at MyJustDial

Your safety is our top priority. Learn how we ensure a secure ride-sharing experience.

Our Commitment to Safety

At MyJustDial, we are dedicated to creating a safe and trustworthy environment for all users. We implement robust measures to protect both riders and drivers, fostering a community built on mutual respect and reliability.

Safety Features

• User Verification

  All users are encouraged to complete a verification process during sign-up to enhance trust within the community.

• Rating System

  Rate your ride experiences to help build a reputation-based community. Providers with consistent positive feedback are highlighted.

• Secure Communication

  Connect with providers through in-app chat or optional phone/SMS contact (when public), ensuring clear and safe arrangements.

• Profile Transparency

  User profiles may include photos and public contact details (if opted in), allowing you to choose trusted partners.

Safety Guidelines

Please follow these guidelines to ensure a safe experience:

• Verify the identity of your ride partner before meeting.
• Share your trip details with a friend or family member.
• Meet in public, well-lit areas for pickups and drop-offs.
• Report any suspicious behavior to our support team immediately.

Reporting and Support

If you encounter any issues or have safety concerns, we’re here to help:

• Contact Us

  Reach out to our customer care team at puspendu.biswas82@gmail.com for prompt assistance.

• Report a Problem

  Use the feedback option on your profile or contact page to report unsafe behavior or issues.

Privacy and Data Security

We protect your personal information with strict privacy policies. Review our Privacy Policy to learn more about how we safeguard your data.